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Your forever challenge:

Be Different.

Be Better.

And always put your customers first.

happy people

North Then West brings clarity.

Clarity about who you are. Clarity about what you do.
Clarity about your customers’ needs.

Clarity about your Value Proposition

Here’s why a customer-focused value proposition matters:


Amount of ROI on
each dollar spent by
companies with a user
experience strategy


Rate companies that focus
on customer experience
outpace those that don’t


Companies integrating design
practices into their work culture
that report improvements in
employee engagement

Every business — including yours — needs a little help sometimes.
That’s why we’re here.

Ready to get started?