Skip to content

Your forever challenge:

Be Different.

Be Better.

And always put your customers first.

happy people

Your customer’s experience IS your value proposition.

North Then West brings clarity about who you are and what you do — centered around your customers’ needs

It’s a team sport!

Here’s why a customer-focused value proposition matters:


Amount of ROI on
each dollar spent by
companies with a user
experience strategy


Rate companies that focus
on customer experience
outpace those that don’t


Companies integrating design
practices into their work culture
that report improvements in
employee engagement


Ready to get started?