Your forever challenge:
Be Different.
Be Better.
And always put your customers first.
Your customer’s experience IS your value proposition.
North Then West brings clarity about who you are and what you do — centered around your customers’ needs
It’s a team sport!
Here’s why a customer-focused value proposition matters:
$10
Amount of ROI on
each dollar spent by
companies with a user
experience strategy
3x
Rate companies that focus
on customer experience
outpace those that don’t
71%
Companies integrating design
practices into their work culture
that report improvements in
employee engagement